Technical Requirements and Troubleshooting

PC Operating Systems: Vista, Windows XP, Windows 2000, Windows ME, Windows 98SE

Browsers: Internet Explorer v.5.5 or higher or Mozilla Firefox v1.4 or higher

Caution:  The Simulator may not work with other browsers such as MSN.

Java: Version 1.4.2 or higher

If the Simulator will not open, click here to check your Java version and download a free upgrade.

MAC Operating Systems:  OS-X v10.2 or higher

Browser:  Safari ONLY

Java: If the Simulator will not open, be sure that Java is enabled in your browser
– From the Safari dropdown menu, click “Preferences…”.
– In the new window, click the “Security” icon.
– Make sure there is a check in the box “Enable Java”.